How we use your data.

Float Digital Ltd. Privacy Policy

Our contact details
Name: Float
Address: 200 Bath Street, Glasgow, G2 2HG
E-mail: info@float.digital
Date: Feb 2021

We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Google Analytics

Most of the personal information we process is provided to us directly by you for one of the following reasons:
• An enquiry through our website
• Visiting and browsing our website

We use the information that you have given us in order to:
• provide a better user experience for our website
• offer a better service for our existing clients
• return direct enquiries

We may share this information with RAIR.co.uk who maintain our website.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@float.digital
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.

Your information is securely stored in the back end database of our website.
We keep submitted contact details for a period of 6 months. Unless required for reasons outlined above, we will then dispose your information by automatically clearing it from our database. Analytics and browsing data is held by Google analytics and processed in accordance with standard GDPR terms and conditions.

Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@float.digital if you wish to make a request.

How to complain:
If you have any concerns about our use of your personal information, you can make a complaint to us at info@float.digital
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk